Essays, frameworks, and field notes from nearly four decades of building, backing, and selling businesses.
Discover the essential steps to create a thriving business and learn how the meticulous process of preparing a dish mirrors the strategic approach needed in business to ensure growth, sustainability, and customer satisfaction. Perfect for entrepreneurs and business owners looking for innovative strategies to scale their operations.
Explore how to transform workplace culture from toxic to terrific. Discover strategies for empowering employees and fostering a collaborative environment that promotes growth, respect, and shared success.
Discover how Touchpoint Experience Design™ (TXD™) revolutionises customer service by turning every interaction into an unforgettable journey, enhancing brand loyalty and emotional connections.
Like many industries, in hospitality and especially in the bustling tourism hotspots every move counts. I've been involved in the Private Equity/Venture Capital industry for over 35 years and have witnessed firsthand the seismic shifts and subtle nuances that define success. My journey began in the hospitality sector, and it's where my passion for refining and revolutionising business models took root. Throughout the years, I've stayed intimately connected to the industry, shaping its future through investments, consulting, coaching and developing staff training programs.
Explore the art of mastering ingredient cost management in the hospitality industry. Dive deep into strategic approaches to navigate market dynamics, embrace seasonality, and optimise costs while offering unparalleled culinary experiences.
Explore effective strategies for enhancing staff wellness and career growth in the food industry. Learn how employee empowerment leads to business success and loyal teams.
Explore the unique parallels between selling a business and the journey of dating. From initial meetings to making long-term commitments, discover how these two seemingly different processes mirror each other in our latest blog post.
Discover how the timeless wisdom and charm of an old-school barman can transform the art of selling your business. Learn valuable insights and strategies for a successful business sale, blending traditional bartending finesse with modern business acumen.
Explore the crucial role of innovative thinking in business optimisation. Discover strategies for effective ideation and learn how innovation can lead to increased productivity, competitive advantage, and customer satisfaction.
Explore the interconnected world of optimisation and innovation in business. Discover how these twin forces of efficiency and creativity drive each other, shaping a dynamic corporate landscape. Read now for insights on balancing these crucial processes.
Navigate the process of choosing the right business coach with the simplicity of Ockham's Razor. Our latest blog guides you through a clear, focused approach to finding the coach that best suits your business needs.
Discover how to find a business coach specialising in business optimisation, aligning with strategies for people, systems, and infrastructure investment. Learn to simplify your search with practical tips in our latest blog.
