Discover how businesses can foster customer loyalty and reduce annoyance to thrive. From the love Apple and Google inspire to strategies for less beloved industries, learn how balancing affection and practical improvements can create a brand people advocate for and remain loyal to.
Paul is stepping back from the spotlight to concentrate on nurturing high-value relationships and opportunities in customer experiences, rapid growth ventures, and impactful giving. Learn about the creation of the Q-Team, a group designed to transform businesses with surgical precision, scientific methods, spiritual insights, and sensual engagement.
Explore why the traditional 3 P’s of sustainability - People, Planet, Profits - fall short in today’s complex business landscape and uncover the transformative power of embracing the 6 P’s: Passion, Pleasure, Purpose, People, Planet, Profits. This article delves into how integrating these six pillars can redefine success and sustainability in business, offering a more nuanced and holistic approach to achieving long-term success and impact.
Staff retention is not just about keeping staff; it's about fostering an environment where they can thrive and contribute to the company's success. Whether it's through competitive pay, career development, creating a positive work culture, feeling valued or something else, the right approach will make all the difference.
Discover a clear path through the venture capital process with our guide. Simplify raising investment, from pitch refinement to understanding due diligence.
Discover the crucial factors investors evaluate before investing in a startup, including team dynamics, market traction, and strategic exit planning. Learn how to make your venture irresistible to potential investors with our expert insights.
Discover the essential steps to create a thriving business and learn how the meticulous process of preparing a dish mirrors the strategic approach needed in business to ensure growth, sustainability, and customer satisfaction. Perfect for entrepreneurs and business owners looking for innovative strategies to scale their operations.
Explore how to transform workplace culture from toxic to terrific. Discover strategies for empowering employees and fostering a collaborative environment that promotes growth, respect, and shared success.
Discover how Touchpoint Experience Design (TXD) revolutionises customer service by turning every interaction into an unforgettable journey, enhancing brand loyalty and emotional connections.
Like many industries, in hospitality and especially in the bustling tourism hotspots every move counts. I've been involved in the Private Equity/Venture Capital industry for over 35 years and have witnessed firsthand the seismic shifts and subtle nuances that define success. My journey began in the hospitality sector, and it's where my passion for refining and revolutionizing business models took root. Throughout the years, I've stayed intimately connected to the industry, shaping its future through investments, consulting, coaching and developing staff training programs.
Explore the art of mastering ingredient cost management in the hospitality industry. Dive deep into strategic approaches to navigate market dynamics, embrace seasonality, and optimize costs while offering unparalleled culinary experiences.
Explore effective strategies for enhancing staff wellness and career growth in the food industry. Learn how employee empowerment leads to business success and loyal teams.
Discover how the timeless wisdom and charm of an old-school barman can transform the art of selling your business. Learn valuable insights and strategies for a successful business sale, blending traditional bartending finesse with modern business acumen.
Explore the unique parallels between selling a business and the journey of dating. From initial meetings to making long-term commitments, discover how these two seemingly different processes mirror each other in our latest blog post.
Explore the crucial role of innovative thinking in business optimization. Discover strategies for effective ideation and learn how innovation can lead to increased productivity, competitive advantage, and customer satisfaction.
Explore the interconnected world of optimization and innovation in business. Discover how these twin forces of efficiency and creativity drive each other, shaping a dynamic corporate landscape. Read now for insights on balancing these crucial processes.
Discover how to find a business coach specialising in business optimisation, aligning with strategies for people, systems, and infrastructure investment. Learn to simplify your search with practical tips in our latest blog.
Explore how applying Ockham's Razor to business Optimisation can lead to strategic reinvestment in people, systems, and infrastructure. Learn to maximise efficiency without downsizing, but by aligning talents and upgrading technology.
